The Phoenix Pharmacy & Fountain

If you're a downtown Knoxville resident, then save time and fill your prescriptions at The Phoenix Pharmacy instead of national drug stores. Support local and meet your neighborhood pharmacist.

The Phoenix Pharmacy & Fountain

  • Service
  • Quality
  • Experience

Quick Summary of the The Phoenix Pharmacy & Fountain

Once upon a time, your local neighborhood pharmacy was a central gathering spot for locals and visitors alike. They were places where seemingly everyone was welcome and the person behind the counter took the time to know each customer personally.

Well … that’s the experience you get at The Phoenix. Your downtown drug store has brought the “local” back to pharmacy. And they do it in a way that pays homage to Knoxville’s past, while putting an indelible stamp on its future.

Support your local pharmacy and transfer your prescriptions to The Phoenix today! Come back to the neighborhood.

User Review
  • Service
  • Quality
  • Experience
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About The Phoenix Pharmacy & Fountain

The Phoenix Pharmacy in downtown Knoxville brings the “local” back to pharmacy. Your neighborhood drug store and pharmacist located at 418 S. Gay Street is the realization of a decades-old dream borne out of a 50-year relationship with the city of Knoxville.

The Phoenix Pharmacy is a full-service retail and long-term care pharmacy conveniently located in the middle of downtown Knoxville.

According to the general manager, Nolan Sherrill:

“Like so many of our predecessors, we believe there is no substitute for the neighborhood pharmacist, one who not only has a clinical understanding of patient needs but also whose vested interest in the community. The result is an individualized, quality-driven service that promotes excellent patient outcomes.”

Stop by The Phoenix Pharmacy today, meet Nolan and his exceptional team, and support your local pharmacy.

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Visit The Phoenix Pharmacy & Fountain on Social Media

- 9:00 am - 11:00 pm

Business Hours

Monday 9:00 am - 10:00 pm
Tuesday 9:00 am - 10:00 pm
Wednesday 9:00 am - 10:00 pm
Thursday 9:00 am - 10:00 pm
Friday 9:00 am - 11:00 pm
Saturday 9:00 am - 11:00 pm
Sunday 12:00 pm - 10:00 pm
Transfer Prescription

The Phoenix Pharmacy & Fountain Special Offers

Refills Made Easy

Now it's even easier to refill your prescription with The Phoenix Pharmacy/PocketRx mobile app. Downtown residents can refill 24/7, set reminders, save money on medications, and access your account from their mobile app.

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Save Up To $450

The Phoenix Pharmacy negotiates on behalf of their patients for the best RX savings and coupons. Check out their coupons page and bookmark it for new savings and coupons. Not eligible with Government insured programs.

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Read Online Reviews

Don't just take our word for it, read what some of your downtown neighbors have to say about The Phoenix Pharmacy. Help grow them on KnoxvillePage by leaving a customer review and you have a chance to win a free gift card.

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The Phoenix Pharmacy & Fountain Facebook Posts & Google Reviews

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Google place reviews

The Phoenix Pharmacy and Fountain

I have tried to come downtown to The Phoenix Pharmacy three times to get an ice cream on a Sunday afternoon with the family (in the past few months) . All 3 times it has been closed or a private event is going on. I will not waste any more t8me or gas coming to this place. Try Cruze Farms down the street.
Such a cute throw back store! I love that there are places still like this one in cities around the U.S. It's so fun to take a peek back a few decades ago and see things a little bit like they were then.

The overall vibe is very 50s ice cream parlor / pharmacy. The ice cream portion is the front half, while the pharmacy portion is in the back half. They have a cute toy section right around the middle as well!

The hubs snagged a sundae here and I got a few souvenirs for our nieces. They also had a super cute Tennessee magnet that I purchased as well.

Overall: A
Cute nostalgic shop that will cater to your sweet tooth while also offering up some history!
My wife took me to this place on my birthday and I didn't realize I will fall in love with a place like that. Very local style and amazing ice cream and shakes. My wife and I kept switching drinks while thinking which drink deserves to be the last taste in our mouths. This will be my main stop at least once a week.
We ordered it for four people the day that we went. The Sundays and shakes that we got were good. Unfortunately one of our orders got left off the ticket even though the waitress taking the order read it back to us twice. Upon realizing the mistake that guest was told they could wait in line again (a line almost to the door), reorder and pay for their ice cream. We understand that they don't want to just give out ice cream for free, but the inconvenience of their mistake was obvious. We ended up just taking the ice cream we had and leaving and finding something else for that guest to eat at a different shop. Their mistake cost them that sale. Don't expect customer service to be high on their list of priorities.
As far as the ice cream, they're servings are massive we recommend that a single person get the half order because a full order is definitely intended to be shared.
If you are 60+, this will remind you of the good ol days. Just like your favorite old-timey drug store that also served up your favorite banana split or milkshake.

The Phoenix Pharmacy & Fountain Customer Reviews

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