HeadCase Escape Adventures

HeadCase Escape Adventures provides high-quality escape experiences. They strive to be the most unique and entertaining adventure in the US. Visit now!

HeadCase Escape Adventures

5
  • Service
    (5)
  • Quality
    (5)
  • Experience
    (5)

Quick Summary of HeadCase Escape Adventures

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About HeadCase Escape Adventures

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HeadCase Escape Adventures on Social Media

- 12:00 pm - 8:00 pm

Business Hours

Monday 12:00 pm - 8:00 pm
Tuesday 12:00 pm - 8:00 pm
Wednesday 12:00 pm - 8:00 pm
Thursday 12:00 pm - 8:00 pm
Friday 12:00 pm - 8:00 pm
Saturday 12:00 pm - 8:00 pm
Sunday 12:00 pm - 8:00 pm

HeadCase Escape Adventures Special Offers

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Google place reviews

Headcase Escape Adventures

The manager and attendant were very nice. We were able to take a quick look at their collection of pinball machines before partaking in the escape room. We asked for a non-scary room (knowing there is one in Gatlinbutg that is advertised with a Horror theme) and were assured this was not the location of the horror themed room. It was hinted at that one room does have a "slight" jump scare but neither room was horror themed. We chose the room without the scare (their easiest room) and the 2 of us (wife and I) went on and solved the room with minimal help in plenty of time. Escape rooms are something we really enjoy. I would recommend their easier room as a great start if you've never done these before. I know nothing about their second room.
Had a very bad experience. We were basically forgotten in the room and no one was watching to give us clues. It was very confusing (and not good confusing- I've done several other escape games). We were given conflicting instructions (such as dont touch certain things - surprise we were supposed to touch whatever it was) and other things were just straight up not explained to us.

I left a very detailed review with the company immediately after the event. At which point the manager or owner (?) had a phone conversation with me in which he apologized profusely and offered a refund along with a voucher for a free game. I accepted, but never received the voucher or the refund. I forgot about this for quite a while as I didn't think I'd ever be back in the area anyway. Only just recently unexpectedly took a trip back which made me remember this whole occasion.

This time, we did an escape room with The Escape Game Pigeon Forge and it was excellent. 100% different and better experience.
We did the Aztec escape room and was not impressed. Nothing was explained very well and the girl working was very rude. I have done escape rooms many times and I have never had a bad experience until this one. We will never go back here or recommend it to anyone ever. The girl working there needs to learn what it means to be in the customer service business.
My friend and I had a great time. The employee Spencer was very helpful, entertaining, and welcoming. We had a fantastic time and we have already booked a trip again for the next day. I have to highly recommend this location. Spencer was fantastic!!
Was awesome!! We did several of them, we had tweens, teens and grown ups and we all enjoyed it! It was a blast! The staff were All so great, we especially tip our hats to Josh he did an amazing job!

HeadCase Escape Adventures Customer Reviews

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