Fountain City Jewelers in Knoxville

We have worked to establish Fountain City Jewelers as the premier jeweler in Knoxville for quality, integrity, and service with unparalleled value.

Fountain City Jewelers

5
  • Service
    (5)
  • Quality
    (5)
  • Experience
    (5)

Quick Summary of Fountain City Jewelers

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About Fountain City Jewelers

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Fountain City Jewelers on Social Media

- 10:00 am - 6:00 pm

Business Hours

Monday 10:00 am - 6:00 pm
Tuesday 10:00 am - 6:00 pm
Wednesday 10:00 am - 6:00 pm
Thursday 10:00 am - 6:00 pm
Friday 10:00 am - 6:00 pm
Saturday 10:00 am - 4:00 pm
Sunday -

Fountain City Jewelers Special Offers

Special Offer #1

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Special Offer #1

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Special Offer #1

Promote a special offer to KnoxvillePage visitors. Use the special offer to increase sales. KnoxvillePage promotes your special offers on social media also.

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Fountain City Jewelers Facebook Posts & Google Reviews

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Google place reviews

Fountain City Jewelers

I went to Fountain City Jewelers after reading their reviews in hopes of selling my engagement ring. Initially I called to see if an appointment was necessary and was advised to just stop on it. That Saturday I arrived and was immediately greeted by a young man offering to help. When I told him why I was there he directed me to another gentleman stating that was his area of expertise. I handed over my precious ring and he began to evaluate. While doing so about 4 other customers came in ALL of which were immediately addressed as soon as they stepped in the door and advised that there may be a slight wait. I was very impressed by the level of customer service everyone was receiving. After evaluating my ring, the gentleman helping me asked that I complete a card for my information and he’d run the details of my piece by the owner when he returns. Later that afternoon, I received a call from the owner stating he’d like to view the ring. He offered to have me text over pictures or stop in the following day which happened to be a day of closure. I went in the next morning and met with the owner. He was very friendly and incredibly knowledgeable. He even showed me stones on an app that he was comparing mine too and talked me through the process of buying. Ultimately he offered me a fair price for my ring and so it was sold. This process was emotionally difficult for me however the entire staff at Fountain City truly made it as quick and painless as possible. I HIGHLY recommend!!
Fountain City Jewelers is an excellent place to find unique jewelry, have jewelry repaired, or completely “redo” an existing piece of jewelry. I love to support local, privately-owned businesses. In my experience, the workmanship, attention to detail, customer service, and prices are so much better at Fountain City Jewelers versus the big box jewelry stores. I have worked with Jerry for several years, and he always has great suggestions and is a pleasure to work with. He helped me to overhaul an existing emerald ring, and the result is spectacular! I am always pleased with the work they do, and with their willingness to go the extra mile to help customers find what they are looking for. I highly recommend Fountain City Jewelers.
I didn’t have a Google account, but I made one so I could write this review! I have used Fountain City Jewelers for a few years now. Not only do I love supporting local business, I have been pleased with every experience I’ve had there. They are always kind, helpful, and professional. They really know their jewelry. If Jerry doesn’t have what I’m looking for, he makes sure to find it and order it. They are quick with repairs and very reasonably priced. I won’t use the “big box” stores and for sure won’t shop online to get my jewelry, when I know I will get a personal experience at Fountain City Jewelers. Highly recommend!
The ABSOLUTE BEST place around!!! Couldn’t ask for anything else from this company!! My now fiancé got me my most beautiful and amazing engagement ring from here and I cannot help but show it off to everyone and anyone I come across!!! This ring is something I never could’ve even dreamed about having!!!!! It’s SO SPECTACULAR!! Ontop of that, the staff, especially Mark, took care of us as if we were a king and queen!!! I cannot even begin to explain how happy I am with this company, the ring, and the additional services we’ve had done! We are absolutely going back to have his ring purchased here as well!!! I recommend EVERYONE should go here for all your jewelry needs!! I will be recommending this place to everyone and anyone I come across including family and friends!!!
Great staff and work. I have taken my jewelry there to be cleaned, fixed and gems replaced and they always do exceptional work. Very courteous and helpful guys! Would definitely recommend.

Fountain City Jewelers Customer Reviews

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