Echelon Bicycles in West Knoxville

A locally-owned bicycle shop in Farragut
offering road, women's, and mountain
bikes. Plus bike repair and accessories.

Echelon Bicycles

5
  • Service
    (5)
  • Quality
    (5)
  • Experience
    (5)

Summary

Echelon Bicycles is owned by a local couple with a passion for cycling. Browse their full inventory of bicycles and accessories located in West Knoxville.

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About Echelon Bicycles

Hello Knoxville,

We are a local couple that have opened our own Bicycle Shop in Farragut, TN. Kelly’s passion in life is bicycles! He has worked in shops and been a cyclist for over 25years. Kelly and I believe in providing a personalized experience for each of our customers.

Opening a store has been a long journey for us and we are so very excited to have found the perfect location and hope that you will visit us for your cycling needs! We look to bring a unique and exciting perspective to the Knoxville biking community. Our shop will be a place to shop for your cycling needs as well as to meet for rides and enjoy the biking lifestyle.

We look forward to seeing you,

Kelly and Tanya Hamm
Owners of Echelon Bicycles

Visit Echelon Bicycles on Social Media

- 10:00 am - 6:00 pm

Business Hours

Monday 10:00 am - 6:00 pm
Tuesday 10:00 am - 6:00 pm
Wednesday 10:00 am - 6:00 pm
Thursday 10:00 am - 6:00 pm
Friday 10:00 am - 6:00 pm
Saturday 10:00 am - 6:00 pm
Sunday 1:00 pm - 4:00 pm
Click to Visit Website

Echelon Bicycles Special Offers

5% Off Online Orders

Order a bike online in the month of June from the Echelon Bicycles website and save 5% off when you place an order.

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Get a Coupon Code

Order a bike repair from the Echelon Bicycles website and you get a coupon code to receive a free gift with your order.

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Order Gift Cards

Support local and order a gift card to Echelon Bicycles in West Knoxville. Treat that special someone to a local gift.

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Echelon Bicycles Facebook Posts & Google Reviews

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1 month ago

Echelon Bicycles

CLOSEOUT SALE. Norco Fluid, hardtail. $999!!! Original price $1,350. Four left in stock: 2 mediums, 1 large and 1 women's small. ... See MoreSee Less

CLOSEOUT SALE. Norco Fluid, hardtail. $999!!! Original price $1,350. Four left in stock: 2 mediums, 1 large and 1 womens small.

1 month ago

Echelon Bicycles

Impressive! Some of the responses to our last post are dead on or darn close. The pictured item is commonly referred to as the Maillard Helicomatic Freewheel Tool. It's a collectable for many cycling enthusiasts (including me!).

Some bicycles in the 80's came with Maillard "Helicomatic" rear hubs (Including my old '83 Bianchi Nouvo Record). This was the first cluster that could be removed without a big, powerful tool. The hubs came with this cute little pocket size tool that incorporated:
1. spline wrench for the cassette lockring
2. spoke wrench
3. bottle opener (gotta love that!)
One of the first cycling specific multi-tools.

The Helicomatic threaded design was a nice idea on paper, but had some big problems. Thus bike manufacturers stopped using them in the late 80's. For the cycling geeks here's a little bit of info about the Helicomatic hub from sheldonbrown.com.

"Both hub flanges were 1mm farther to the left than those of a normal hub, causing increased dish in the rear wheel, and persistent spoke breakage problems. Many loyal Helicomatic fans tout the ease with which the cassette may be removed for spoke replacement as a great virtue, but if the hub were better designed, it wouldn't break so many spokes!

These hubs were prone to bearing problems as well. Due to clearance requirements, they couldn't fit the normal 9 1/4" ball bearings, so they used 13 5/32" balls on the right side. These didn't hold up well. The cones tended to wear rapidly, and replacement cones are no longer available to fit these hubs."
... See MoreSee Less

Impressive! Some of the responses to our last post are dead on or darn close. The pictured item is commonly referred to as the Maillard Helicomatic Freewheel Tool. Its a collectable for many cycling enthusiasts (including me!).  Some bicycles in the 80s came with Maillard Helicomatic rear hubs (Including my old 83 Bianchi Nouvo Record). This was the first cluster that could be removed without a big, powerful tool. The hubs came with this cute little pocket size tool that incorporated:
1. spline wrench for the cassette lockring
2. spoke wrench
3. bottle opener (gotta love that!)
One of the first cycling specific multi-tools.  The Helicomatic threaded design was a nice idea on paper, but had some big problems. Thus bike manufacturers stopped using them in the late 80s. For the cycling geeks heres a little bit of info about the Helicomatic hub from sheldonbrown.com.  Both hub flanges were 1mm farther to the left than those of a normal hub, causing increased dish in the rear wheel, and persistent spoke breakage problems. Many loyal Helicomatic fans tout the ease with which the cassette may be removed for spoke replacement as a great virtue, but if the hub were better designed, it wouldnt break so many spokes!  These hubs were prone to bearing problems as well. Due to clearance requirements, they couldnt fit the normal 9 1/4 ball bearings, so they used 13 5/32 balls on the right side. These didnt hold up well. The cones tended to wear rapidly, and replacement cones are no longer available to fit these hubs.

2 months ago

Echelon Bicycles

OK, bike geeks. What is this vintage tool? What is it used for? ... See MoreSee Less

OK, bike geeks. What is this vintage tool? What is it used for?

Comment on Facebook

Thank you all for pitching in! The Maillard Helicomatic Freewheel Tool had three features: lockring tool, spike wrench and bottle opener. It also goes good on a keychain. Our next post has more info on this vintage hub and freewheel design.

If I had to guess, it looks to be a spoke tool or bottom bracket tool with a bottle opener.

Bottle opener.

Looks like a bottle opener on one side, a twist off opener on other side and screw driver?

Technically, it’s a freewheel and spoke tool. It also assists in the lubrication of the mechanic using it.

Flux Capacitor modulator. Used for modulation of Flux Capacitors.

One side is a bottle opener. Beer after the ride. DUH

Mavic spoke tool

Church key, aka beer opener 🤣

Illudium Q36 space modulator.

Google Maillard Helicromatic.

Helicromatic lockring tool

Bong cleaner?

Spoke on one side the other no idea

Theo Willem do you know?

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2 months ago

Echelon Bicycles

To reduce any confusion we put new signage on the bathroom doors! 😁 ... See MoreSee Less

2 months ago

Echelon Bicycles

End of Year Sale: Norco demo bikes including hard tail Fluids along with full-suspension Optics and Sights. Stop in. Test ride. See how much you can save. ... See MoreSee Less

End of Year Sale: Norco demo bikes including hard tail Fluids along with full-suspension Optics and Sights. Stop in. Test ride. See how much you can save.Image attachment

2 months ago

Echelon Bicycles

Owen, 6th grade at FMS, picked up his dream bike today, a 2020 Giant Stance 1. This is an impressive young man. His passion for riding, eagerness to learn, and great personality remind us why we work at this shop. Owen, everyone of us at Echelon Bicycles is proud of you and we smile every afternoon you stop to visit. Enjoy the Stance and have fun at Baker Creek this weekend! ... See MoreSee Less

Owen, 6th grade at FMS, picked up his dream bike today, a 2020 Giant Stance 1. This is an impressive young man. His passion for riding, eagerness to learn, and great personality remind us why we work at this shop. Owen, everyone of us at Echelon Bicycles is proud of you and we smile every afternoon you stop to visit.  Enjoy the Stance and have fun at Baker Creek this weekend!

3 months ago

Echelon Bicycles

Fall fest is in full swing! Drop by our tent and check out our Giant demo bikes!

#echelonbicycles #AMBC #giantbicycles
... See MoreSee Less

Fall fest is in full swing! Drop by our tent and check out our Giant demo bikes!  #echelonbicycles #ambc #giantbicyclesImage attachmentImage attachment

Comment on Facebook

Looks great.hope its not too cold though.

Awesome set up brother. Wish I was in town. Will share.

Be there later this afternoon!

6 months ago

Echelon Bicycles

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6 months ago

Echelon Bicycles

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Google place reviews

Echelon Bicycles

TL;DR: Highly recommended.
Great shop with passionate people, no pressure sales, and tons of answers and advice from Kelly. Made sure the bike was an excellent fit after a test ride and it is the most comfortable bike I’ve had in my adult life.
Echelon was one of many bike shops I called in Knoxville as I hoped to find some Yakima super cush zipstrips. My request was a tall order and no one in the area had what I needed, but from the time I first called to the time that Jeff from Echelon made a follow up call back, it was nothing short of outstanding customer service. Because of my situation, in that I was in town visiting family and was leaving the next day for the second part of the road trip, Jeff asked where I was headed and the route I was taking so he could provide me a few more shop options on the route down. I leave tomorrow and we probably won't get lucky enough to find the zipstrips anywhere on the way, but the Echelon staff didn't owe me a thing--I hadn't even made it into the shop but they cared so much about customer service that they went way above and beyond to help out. If I ever need anything bike-related in Knoxville, Echelon is where I'll go to in some way repay the kindness I was shown. At the end of the day, I have five other bike shop options to check out on my route, texted to me by Jeff. A shop that treats customers with that level of respect and follow-up deserves continued success and patronage. This review was the least I could do to promote how they do business. The other shops I called in Knoxville were nice and all, but the extra effort and service Echelon provided was unparalleled.
Don't waste your time at this place! Customer service is horrible. Very unfriendly staff and the owner is a complete D-bag.
Awesome bike shop, Kelly and crew are very helpful and knowledgeable. They go the extra mile to make sure your bike is in the best possible shape when you bring it in for maintenance. They have a great selection of bikes and they always take a lot of time to answer all of your questions. I highly recommend this business
(1)
Stood in the shop for 10 minutes and no one noticed a customer waiting. I also wonder why their shop van was taking up four handicap parking spaces...

Echelon Bicycles Customer Reviews

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